Thomas Schenk
1:00 pm
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1:30 pm
The Power of Practical Partnerships: Solving Real Contact Center Challenges
In this session, we’ll examine the current realities facing contact centers, the true cost of inaction, where engagement and performance break down, practical solutions that work today, and key takeaways you can apply immediately.
3:30 pm
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4:00 pm
SNUGTalks: Open Q&A with Today’s Presenters
Wrap up the day with an open Q&A session featuring today’s SNUGTalks presenters. This is your opportunity to ask follow-up questions, dive deeper into topics that sparked your interest, and get practical insights from industry peers. Bring your questions and join the conversation..