Sergio Enriquez
10:45 am
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11:15 am
Dynamic Dispatching & Presence Management
Discover how dynamic dispatching and presence management tools help balance workloads, improve availability, and keep teams responsive.
3:30 pm
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4:00 pm
SNUGTalks: Open Q&A with Today’s Presenters
Wrap up the day with an open Q&A session featuring today’s SNUGTalks presenters. This is your opportunity to ask follow-up questions, dive deeper into topics that sparked your interest, and get practical insights from industry peers. Bring your questions and join the conversation..