Margaret Lally

Margaret Lally

4:00 pm - 4:45 pm

Ask Startel

It’s almost five o’clock somewhere — but first, let’s talk. Join the Startel team for an open Q&A session where nothing is off the table. Ask about features, future plans, platform direction, and everything in between.

12:30 pm - 4:30 pm

Workforce Management Client Experience, Service Levels & Expectations

Balancing staffing, service levels, and client expectations using data and forecasting tools.