Andrew Breischaft
10:30 am
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10:45 am
Dispatch Scripts and Formula Building
Dive into dispatch scripting and formula logic that drive consistency and accuracy. We’ll cover best practices for building scripts that support agents, improve response times, and reduce errors in high-volume environments.
3:30 pm
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4:00 pm
SNUGTalks: Open Q&A with Today’s Presenters
Wrap up the day with an open Q&A session featuring today’s SNUGTalks presenters. This is your opportunity to ask follow-up questions, dive deeper into topics that sparked your interest, and get practical insights from industry peers. Bring your questions and join the conversation..